Airport parking questions first-time HUB customers ask on the phone

What first-time customers want to know before they park

HUB Airport Parking is located 7 km from Suvarnabhumi terminal, about 12 minutes by road. A free shuttle runs 24/7 and picks you up within 15 minutes — so the most common first question, "will I actually make my flight?", has a straightforward answer.

If you have never used off-airport parking near Suvarnabhumi airport before, here are the questions our team hears most often on the phone, along with honest answers.

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"How far is it, and how long does the shuttle take?"

HUB is 7 km from the terminal. The shuttle departs from the car park and reaches the departure hall in roughly 12 minutes. It operates around the clock, every day of the year. When you are ready to be picked up on return, you call or message and the shuttle comes to the arrivals area.

For travelers catching a 6 am flight, this matters. You do not need to leave home at 3 am and pay for a taxi that drops you at an unfamiliar kerb. You drive yourself, drop off your car in a covered bay, and ride a dedicated shuttle directly to the terminal. That is the arrangement most of our customers are looking for.

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"What does it cost, and what exactly do I pay?"

Pricing is fixed by duration (excluding 7% VAT):

• 3 days: 549 THB (about 183 THB/day) — plus VAT
• 5 days: 849 THB (about 170 THB/day) — plus VAT
• 7 days: 999 THB (about 143 THB/day) — plus VAT
• Custom duration: from 130 THB/day — plus VAT

For comparison, parking at Suvarnabhumi airport for 7 days costs around 1,750 THB. At HUB the same 7 days is 999 THB before VAT — a saving of roughly 43%. The shuttle is free and included.

Payment is accepted by credit card, PromptPay, bank transfer, or cash.

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"Is my car safe while I am away?"

This is the question that matters most to cautious drivers leaving a car for several days. The facility is fully covered and indoors, protecting against sun and rain. CCTV operates 24 hours a day, and on-site security guards are present around the clock.

Importantly: you keep your own keys. Your car is not moved or handled by staff. It stays in the bay you parked it in until you return. For many customers, this single point closes the conversation.

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"Can I just call to book, or do I have to use the website?"

You can do either. Online booking is available at https://hubairportparking.com and takes a few minutes. If you prefer to speak to someone first — to confirm your dates, ask about a specific vehicle, or simply feel confident before paying — call +66-62-442-4291. The team handles bookings by phone and LINE as well.

HUB is trusted by travelers from 137 countries and operates 365 days a year. Whether you are flying for business or taking a family trip, the process is the same: book, drive in, park, shuttle to terminal.

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Ready to book parking near Suvarnabhumi airport?

Check availability and rates at https://hubairportparking.com, or call +66-62-442-4291 to speak with the team directly. If you have a question not covered here, they will answer it on the spot.

HUB Airport Parking — OSC Building, Kingkaew Road, Racha Thewa, Bang Phli, Samut Prakan 10540